*** DUE TO THE CORONAVIRUS PANDEMIC AND STAY AT HOME ORDERS, Reachout Radio's offices are closed and no staff is on-site to fulfill receiver applications. As soon as the stay-at-home orders are lifted and staff are back at work, we will process applications as quickly as possible in the order in which they were received. In the meantime you can listen to the service online by clicking the Listen Live link at the top of the home page. ***
To apply for a WXXI Reachout Radio Receiver...
Call WXXI Reachout Radio at (585) 258-0333 or click to use the online receiver application. You may also write to WXXI Reachout Radio at P.O. Box 30021, Rochester, NY 14603-3021 to request an application form.
WXXI Reachout Radio is closed-circuit and is accessible through a specially-tuned radio. The receivers are loaned free of charge to eligible applicants. Closed-circuit means that the service is not available on a regular radio, due to the copyright law. The service is also available for people who are temporarily disabled due to surgery or accident. Multi-resident facilities such as nursing homes, hospitals, and group homes are eligible to apply for WXXI Reachout Radio. Facilities apply here.
If you are registered with The NYS Commission for the Visually Handicapped or The Library of Congress Talking Books Program, you automatically qualify for the service.
If you are not registered with The NYS Commission for the Visually Handicapped or The Library of Congress Talking Books Program you must complete the Certification of Disability. You must print the form (PDF) and have a physician, nurse, social worker, rehabilitation counselor or other qualified individual complete the form and return it to WXXI Reachout Radio at P.O. Box 30021, Rochester, NY 14603-3021.
As soon as we receive your completed application and certification of disability, we will contact you about the receiver. Several different receiver models are available and we will select the option that will provide you with the best reception possible. There are a limited number of portable receivers that require 4-C cell batteries. Applications are filled as available.